Senior Manager

Website Genpact

Genpact in India is a major global professional services firm, originating from GE in 1997, providing AI-driven technology, process, and data services for finance, healthcare, manufacturing, and other sectors, known for transforming business operations with deep industry expertise, data analytics, and a strong focus on intelligent automation for measurable outcomes. It's a significant employer, heavily invested in digital transformation, leveraging its roots in process excellence (Lean Six Sigma) to deliver end-to-end solutions for leading enterprises worldwide. Key Aspects of Genpact in India: Origins: Started in Gurgaon in 1997 as GE Capital International Services (GECIS) to handle GE's back-office work, eventually spinning off as an independent entity. Services: Offers finance & accounting, supply chain, customer service, IT, HR, marketing, and core industry operations (like mortgage, claims, etc.). Technology Focus: Emphasizes AI, data, and digital platforms (like Genpact Cora) to drive transformation and deliver "agentic" services (AI-powered, autonomous operations). Industries Served: Strong presence in Financial Services, Consumer & Healthcare, High Tech, and Manufacturing. Global Presence, Indian Roots: While global, India remains a core hub, with significant workforce and operations supporting clients across Asia, Americas, and Europe. Culture: Known for process excellence (Lean & Six Sigma heritage), innovation, and creating large-scale employment opportunities, especially for women. In essence, Genpact India blends its process-driven heritage with cutting-edge AI and digital solutions to help global companies modernize operations and achieve better business results.