Manager- Order management (Customer supply chain)

Website Genpact India

Genpact is a global professional services firm, originally spun off from General Electric (GE) in India in 1997, that provides technology, consulting, and operations services, leveraging AI, data, and process expertise for major enterprises worldwide, with significant operations in India across cities like Bangalore, Chennai, Gurgaon, Hyderabad, and Pune. Known for pioneering the Business Process Outsourcing (BPO) industry in India, Genpact focuses on digital transformation, analytics, and intelligent operations, serving sectors like financial services, healthcare, and manufacturing. Key Aspects of Genpact in India: Origins: Started as GE Capital International Services (GECIS) in Gurgaon, becoming independent in 2005 and later listed on the NYSE. Services: Offers finance & accounting, supply chain, HR, marketing, IT, and core industry operations, integrating data, tech, and AI. Industry Focus: Strong presence in Financial Services, Consumer & Healthcare, High Tech & Manufacturing. Technology: Employs process intelligence, AI (like their Cora platform), and digital solutions for transformation. Impact: A major employer in India, known for creating jobs and empowering professionals through its "lean digital" approach and focus on innovation. Global Presence: While headquartered globally (Bermuda), its roots and large workforce are in India, serving clients across continents. In essence, Genpact India is a leading player in the digital transformation space, evolving from traditional BPO to advanced tech and AI-driven solutions for global businesses, with strong Indian operational foundations.